Claire Gold

Business Skills Trainer

I am a skilled and experienced facilitator and trainer. For over a decade I have worked within commercial, charity, education and public sectors. My clients have ranged from front line staff, team leaders, senior leadership teams to young people, women in crisis and parents.

Early in my career, I became interested in helping people unleash their potential, create fulfilling lives and engage with meaningful work.

The workplace is often a challenging and complex environment. Robust interpersonal skills, high quality supervision and people management are essential if individuals and organisations are to perform at their best.

My training and coaching interventions are dedicated to empowering people to build productive relationships, be inspiring leaders and commit to continuing professional development.

My facilitation style is intuitive, empathetic and authentic. This allows me to create rapport quickly, sustain positive relationships and be at ease with challenge. This often results in others opening into their own journey of discovery, becoming more self-aware, excited about their increasing ability to be sensitive to their own and other people’s needs.

I am a responsible leader and believe very much in ‘as I lead, I am being lead’. My reflective practice is the foundation of my work and supports others in their own self-inquiry, which I regard as life’s most effective teacher.

I am committed to my own development, and supervision and professional conduct is central to my work ethic.

My areas of expertise include:

• Coaching and mentoring
• Communication and assertiveness
• Train the Trainer
• Handling difficult conversations, behaviour and situations
• Leadership and management development
• Working with vulnerable people
• Mental health awareness
•  Trauma informed practice
• Reflective practice
• Supervision
• Team development
• Unconscious bias and inclusion
• Well-being in the workplace