Leadership Development and Coaching
Tracey is a specialist in leadership development; behavioural development; organisational change; coaching and the creation of innovative and practically effective learning solutions.
Experienced in partnering with senior and middle managers / teams to implement business and strategy success through both operational and people development.
Tracey has demonstrable expertise in identifying, addressing and evaluating leadership and management development, along with the ability to share real life experience in operational roles, HR and L&D roles within a cross section of sectors.
Having reported directly into several boards and senior teams, Tracey is able to utilise outstanding communication, coaching and facilitative skills that engage stakeholders and drill down into the ‘real’ challenges.
Tracey has held senior roles within several service / contract organisations for whom she has successfully delivered transitional development programmes and team building programmes all of which have ignited performance results.
Tracey is a qualified NLP practitioner, advance coach with The International Coaching Federation (ICF) and delivers tailored and meaningful 1:1 and team coaching to suit client needs.
She has a passion for supporting resilience and positivity, to ensure wellbeing is a key focus area within any business.
Tracey’s business development success includes:
Twice responsible for Eat the Elephant Ltd as a Gold and Champion status Investors in People organisation, and has also achieved people excellence and national training awards.
Group organisational development, creation and deployment of a talent and succession strategy, launch and embedding of a customer care, cultural change, employee engagement and leadership development initiatives, executive and career coaching.
Since 2009, Tracey has been approved and delivered Level 3-7 ilm/CMI Leadership and Coaching programmes, Award, Certificate and Diploma to a variety of clients across differing industry sectors. To name a few: credit card company; housing association; retail and leisure.
Designed, implemented and embedded coaching cultures and conversations in two medium sized organisations, leading to improved engagement and relationships, productivity and increased retention at all leadership levels.
Developed and delivered tailored behavioural leadership and coaching modules to a senior team to support culture change with an emphasis on these individuals ‘growing their own future leaders’.
Tracey’s Personal Success includes:
- Won an IiP award for championing best practice people development and engagement.
- Jointly won an award with a financial service client for developing an approach to leading Gen Y Apprentices at a time when this was considered new and innovative.
- A Business mentor for entrepreneurs and small business start-ups.
- A personal coach for people going through divorce /relationship breakups in business.
- Tracey takes part and contributes to business networking locally in her community.
Tracey’s key areas of expertise:
- Behavioural awareness, emotional intelligence and personal impact.
- Change Management.
- Coaching and Mentoring; team coaching and facilitating coaching cultures.
- Leadership and Management Development and facilitation initiatives.
- Personal Effectiveness.
- Thomas International DISC profiling to support self-awareness of personal impact and behaviour awareness, Emotional Intelligence and 360 appraisal.
- Team building and development.
“Members of the team and I thoroughly enjoyed the day developing as a team whilst having fun. The experience made us take a fresh look at others and ourselves, in addition to focusing on changes that we can make for the better in terms of communication and understanding. We took a great deal from the whole experience and the profiles give us direction for future personal and team development areas.
It has set us on a very positive course with real actions to continually develop. I would not hesitate to recommend Tracey and her team to offer a personal, tailored approach that challenged our thinking. It’s up to us now, to own this and re-visit it for the good of all and future business growth.”
Team Impact Day – Managing Director, Icon Exhibitions
“The facilitator was excellent. The practical tasks helped highlight real skills – rather than on other events I have attended you work on a hypothetical situation. As a result, I want to delegate and empower my team. I will focus on the little things to make a difference – treating my team as individuals to get better results”
Developing Team Leader Skills – Future & New Team Leader Delegate Feedback, University of Westminster
“Tracey worked with me as a business coach when it was absolutely critical that I engaged the key stakeholders in my business. My mission was to ensure that I had all my stakeholders on board so that I could strengthen our people plan by securing further investment.
Through our coaching conversations, I was able to explore strategies to make this happen. As a result, I have implemented a range of solutions into the business which have been described as “inspirational.” One to one coaching allowed me to move things forward faster than if I had tried to achieve this alone. Tracey is a fantastic coach who challenged me in all the right areas.”
Coaching – Tracy Rawnsley, National Training Manager, Quadrant (Part of the Compass Group)
“I have undergone leadership and management development with Tracey Willmott, which consisted of several one to one coaching sessions.
The one to one sessions are great and have increased my confidence and allowed me to understand and challenged my thinking regarding what I need to do to be influential in the workplace. The sessions were challenging and they really forced me to reflect of my performance and make improvements; working with continuous action plans. The whole programme has been excellent and given me the tools to change and provided me with a real impetus to do so.”
SHA (ilm Level 5 – Leadership & Management diploma) – Dave Allcock, Staffordshire Housing Association
Open & interactive learning. Conversational style – lots of opportunity to discuss ideas / issues”
Positive Performance Management for Results – General Manager – Webb Hotel