The InterCHANGE Blog
Slow Down, listen – Avoid Work Overload
Avoid work overload – slow down and listen! By Catherine Hamilton, InterCHANGE People Development Associate Slow Down When time is against us we can automatically speed up – that includes our movements, thinking and [...]
Good Budgeting Supports Financial Sustainability
Good Budgeting Supports Financial Sustainability The three key steps to good budgeting If you want to know about financial management for an organisation, you need to understand how it budgets. If you know what [...]
Power of Presence
Power of Presence Written by Claire Gold, InterCHANGE People Development Associate "The mind is not a vessel to be filled but a fire to be kindled” Plutarch What are the qualities of someone who [...]
KISS Key to Prioritising
KISS is the Key to Prioritising By Diana Beckford, InterCHANGE People Development Associate It’s easy to get completely obsessed with our to-do-lists, in fact, it can take as much time preparing that list as [...]
Listening to Boost Confidence
Listening to Boost Confidence By Claire Gold, InterCHANGE People Development Associate “Listening is a magnetic and strange thing, a creative force. When we are listened to, it creates us, makes us unfold and expand.” [...]
Plan, Do, Check, Act
Plan, Do, Check, Act! By Antonio Angellilo, InterCHANGE Associate Raise the quality of work done and improve your organisation’s outcomes, by using – Plan, Do, Check, Act process The Plan Do Check Act (PDCA) [...]
Barrier Busting Questions to Build Confidence
Barrier Busting questions to build confidence Coaching exercise: Often we hold ourselves back from achieving our full potential for hidden unexamined reasons. Ask a few simple and powerful ‘barrier busting’ questions to boost your [...]
Effective Customer Care
Effective Customer Care Handling Difficult Behaviours Claire Gold of InterCHANGE People Development delivering an invigorating and insightful course at the Tavistock and Portman NHS Foundation Trust exploring good practice in delivering effective customer care [...]
12 Top Interviewing Tips
12 Top tips for Interviewing by Marisa Angelillo, InterCHANGE Associate Interviewing is a two-way process and it is important that the interviewee finds out as much as possible about your job, so that they [...]