Amnesty International Claire Pearce, Head of Facilities Management 

“We’ve been working with Karen Tidsall at InterCHANGE since 2009, who has 
been delivering our Managing Pressure Positively training. This is part of our 
wider project on managing stress at work which in 2011 was a finalist in the 
CIPD People Management Awards health and well-being category. 
 
The training consistently gets positive feedback from attendees and they leave 
with some practical tools to develop such as the relaxation techniques and 
circles of influence model.  
 
Karen has taken time to understand our culture and 
makes the training relevant which she delivers in such a calm, relaxed manner – 
she definitely practices what she preaches. We would have no hesitation 
recommending Karen to other organisations.” 
 
Facilitators: Catherine Hamilton and Marisa Angellilo 
As a new line manager I found the leadership development course for people managers invaluable. I have used many of the lessons, skills and suggestions shared by the trainers, over the last year. I really feel that the course gave me the confidence, as well as a tool box of skills, to manage my team in a fair and consistent way. I liked that it also encouraged different leadership styles, and allowed me to explore what leadership meant to me.”  
 
Michelle O’Brien, Head of Operations, Mosaic 
Once again, InterCHANGE People Development have supported and enriched our staff development programme with the delivery of two of our most popular programmes: Leadership Development for People Managers and Facilitation Skills.  
 
We always receive fantastic feedback on Catherine Hamilton’s delivery, and we were delighted that Edward Kellow could join her in co-facilitating our Leadership training. Our delegates gave the LDPM programme an average of 9.3 out of 10.  
 
“I would definitely recommend it to others. It was excellent”’.  
 
Liz Cox, BITC Learning and Development Manager 
InterCHANGE has been working with Business in the Community since April 2010 to design and deliver our in-house Leadership Development for Line Managers Programme.  
The experience, insight and expertise of Karen and the InterCHANGE team, coupled with their flexibility, responsiveness and commitment to the success of our programme has  
meant that we are able to provide a highly-tailored, relevant course to our managers which equips them with the skills, knowledge, self-awareness and confidence to lead  
their teams effectively. Their supportive, partnership approach and passion for developing people and organisations has made working with Interchange a positive, inspiring experience.