Groundwork UK Hazel Langley, Learning & Development Manager 

“Groundwork UK have worked with InterCHANGE for 6 years. During that time our 
partnership has developed from the provision of ad hoc courses and now Karen 
and the team provide valuable, bespoke training solutions to Groundwork’s 
federation training programme, particularly in the areas of equality, diversity and 
governance. 
 
InterCHANGE has consistently delivered high quality, dynamic and challenging 
courses for our training, which have been supported by robust administration 
and client contact which has been second to none. This has been reinforced by 
their flexible approach to our need for delivery to take place, in-house at 
regional locations, with sensitivity to our environmental policies. 
 
When planning our induction training we were keen to ensure that equality and 
diversity awareness raising went beyond the obvious and general and really 
aimed to tackle the topic in a way that made it relevant for our practitioners and 
managers. InterCHANGE have helped us to achieve this by providing interactive 
and engaging sessions, challenging employee beliefs, creating understanding 
and encouraging participants to take their learning forward when they return to 
work.” 
 
Facilitators: Catherine Hamilton and Marisa Angellilo 
As a new line manager I found the leadership development course for people managers invaluable. I have used many of the lessons, skills and suggestions shared by the trainers, over the last year. I really feel that the course gave me the confidence, as well as a tool box of skills, to manage my team in a fair and consistent way. I liked that it also encouraged different leadership styles, and allowed me to explore what leadership meant to me.”  
 
Michelle O’Brien, Head of Operations, Mosaic 
Once again, InterCHANGE People Development have supported and enriched our staff development programme with the delivery of two of our most popular programmes: Leadership Development for People Managers and Facilitation Skills.  
 
We always receive fantastic feedback on Catherine Hamilton’s delivery, and we were delighted that Edward Kellow could join her in co-facilitating our Leadership training. Our delegates gave the LDPM programme an average of 9.3 out of 10.  
 
“I would definitely recommend it to others. It was excellent”’.  
 
Liz Cox, BITC Learning and Development Manager 
InterCHANGE has been working with Business in the Community since April 2010 to design and deliver our in-house Leadership Development for Line Managers Programme.  
The experience, insight and expertise of Karen and the InterCHANGE team, coupled with their flexibility, responsiveness and commitment to the success of our programme has  
meant that we are able to provide a highly-tailored, relevant course to our managers which equips them with the skills, knowledge, self-awareness and confidence to lead  
their teams effectively. Their supportive, partnership approach and passion for developing people and organisations has made working with Interchange a positive, inspiring experience.